Front-of-House Staff (Servers, Hosts, Bartenders)
Guest-facing staff for restaurants, hotels, and event venues.
Hospitality
Payroll that handles tip credit — and staffing that handles turnover.
Tip-credit payroll and seasonal staffing for hospitality teams.
The reality
What hiring actually looks like in hospitality.
Tip credit, service charges, and multi-rate payroll are easy to get wrong, and hospitality workers notice fast when a paycheck doesn't add up.
Turnover in hospitality is structurally higher than most industries — seasonal properties and event-driven demand mean the staffing need can double for a single weekend.
Front-of-house and back-of-house roles have different certification needs (alcohol service, food handling), and a placement that skips them creates real liability.
Roles we staff
The role families this industry runs on.
Back-of-House & Culinary Staff
Kitchen and food-prep roles, food-handling certified where required.
Housekeeping & Guest Services
Hotel housekeeping and guest-services support staff.
Event & Banquet Staff
Seasonal and event-driven staffing for high-volume dates.
Shift Supervisors & Managers
Direct-hire and temp-to-hire supervisory roles for hospitality operations.
How we staff
Our process.
01
Map seasonal and event demand
Staffing plans account for weekend spikes, seasonal properties, and event-driven surges.
02
Certification verification
Food handling and alcohol service certifications verified before placement, where required.
03
Fast seasonal and event staffing
Pre-screened staff placed on short notice for a single event or a full season.
04
Payroll accuracy for tipped roles
Tip credit, service charges, and multi-rate payroll calculated correctly alongside staffing.
Certifications & requirements
The concrete requirements.
| Requirement | Detail |
|---|---|
| Tip credit payroll | Tip credit and service charge payroll calculated correctly under federal and state rules. |
| Food handling certification | Food handler certifications verified before kitchen placement. |
| Alcohol service certification | Alcohol service certification (where required by state) verified before front-of-house placement. |
| Shift patterns supported | Weekend, event-based, and seasonal shift scheduling. |
| Multi-rate payroll | Correct pay rates applied across tipped, non-tipped, and overtime scenarios. |
20+
States served
48
Hours to staff a seasonal event
95%
Tip credit payroll accuracy
78%
90-day retention rate for placed staff
Where this connects
The Onyx services built for this industry.
Staffing & Workforce Solutions
Temporary, temp-to-hire, and direct-hire placement, sourced and vetted for your industry instead of pulled from a generic candidate pool.
HR Outsourcing & PEO
Benefits administration, workers' comp, and day-to-day HR admin, run as a true partnership rather than a self-service portal.